EBAY WATCHER SOFTWARE SOFTWARE

So many other complaints shroud Ebay such as increased fees and unfair practices. That one day has become a month and I'm starting to feel, it will be an eternity. So, in brief: one day of cyber weakness I joined Ebay. Each time clearly stating that I really and truly wanted to quit. I responded several times because I got many emails such as this. Then, a few days later, you get a response that informs you of the grave consequences of quitting and then, way down on the bottom, states that if you don't respond to that email and restate your request that your original request will be ignored. Your first response is an automatic response that states that they care about your concerns, but it could take up to 72 hours to get back to you. And when you email them your desire to do so, it's like stepping on Ebay chewing gum. Ebay doesn't offer an option to cancel though. I innocently wandered into Ebay, supplied all my information and then decided to quit on that same journey because of the appalling customer service that I discovered during my set up. From my experiences, their responses required so much back and forth effort that I'm starting to believe that their intended means of resolving issues is to wear down the customer until they give up in defeat. Ebay has an 'email only' customer service policy that can take up to 72 hours to address your concerns. The machine has all the power and the desire and will of humans are completely obscured. The company is as personal as a large machine-imagine if you will, HAL from Jules Verne's 2001 Space Odyssey. 'The term ‘second-hand’ seems to have a stigma attached when it comes to cars, but people will happily use it to sell smaller items like books or DVDs.I am assessing Ebay, the COMPANY and not the Ebay community or the technology that makes online auctions such a convenience for people who want or need to work from home.Įbay has probably the worst customer service policy I have ever encountered. The research was featured widely in the press, including The Mirror, Daily Mail and Techradar. Those selling cars, stuck to traditional cars sales speak by using phrases like 'honest' and 'reliable', rather than calling them 'second-hand'. The findings also uncovered that the antique category used personal connections the most, using words such as 'I', 'me' and 'my'. missing apostrophes and internet speak had a negative impact on the pricing of items. Watch sellers that said that the watch had ''resistance'' attracted a higher price than a regular watch, at £85. Results of the analysis showed that grammatical errors, e.g. It was also discovered that ''on-ear'' headphones were sold for three times as much (£71) as ''in-ear'' headphones (£25). The results revealed that users will pay more for a ''gents'' watch (£70) than a ''men's'' watch (£30) and fragrances described as ''genuine'' sold for less (£21) than an ''authentic'' perfume priced at £34. Find trends in the use of language by sellers on eBay.Investigate ways that sellers can maximise the amount of money made from a listing using language.Discover links from the language used in listings to the amount paid for the item.Aimsīy conducting this study, the researchers aimed to:

EBAY WATCHER SOFTWARE SOFTWARE

In order to do this, the researchers downloaded product listings over a 70 day period and used specialist WebCorp software (developed by the University's Research & Development Unit for English Studies) to analyse the results.These results were then analysed by recognising patterns in language that changed the amount of money that buyers would be prepared to pay for the item.

ResearchersĪcademics from the School of English have researched into the way that language is used in eBay listings by analysing over 68,000 items that are sold on the website. BCU researchers have analysed over 68,000 eBay listings in order to find the most successful language used on the online marketplace.

Ebay watcher software